COVID-19

The health of our care home is our top priority at The Hazelwell and we want to ensure that we all remain as safe as possible from the risks of COVID-19. We continue to follow guidance and legislation as issued by the Government and key sector bodies and we are committed to keeping our residents, their families, and our staff well-informed at all times.

Despite the difficulties we’ve faced as a result of COVID-19, we have worked hard to implement robust policies and procedures that provide a level of reassurance for all residents and visitors to the home.

Our COVID-19 Approach

Care homes in England can make risk-based decisions as to whether face masks are required to be worn. Following a risk assessment, our care home has made the decision to remove the universal wearing of masks. It is a personal choice whether visitors still wish to wear a mask and people receiving care can ask staff to wear face masks; our staff will continue to work in whichever way makes our residents most comfortable.

We continue to no longer have restrictions as to the number of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained.

At any time, the decision to not wear face masks can be changed as determined by the Home Manager, company, local or national healthcare agencies. COVID-19 regulations and guidance from the Government, National, and Local Healthcare Agencies may also change. For further information, please click here or contact the Home Manager directly.

Our Measures Include:

At Hazelwell Care Home, we continue to deliver high standards of cleanliness, care and support to ensure that our residents and their loved ones are as protected against COVID-19 as they can be.

Personal Protective Equipment

Keeping Up To Date With Guidance

Infection Prevention and Control Measures

Encouraging Ongoing Vaccinations

Accurate Record Keeping

Staying Connected with Loved Ones

Keeping Safe

Within our care home, we also have PPE and sanitation products for everyone to use to help reduce any risk of contamination.

Hazelwell Care Home understands the importance to stay compliant with official advice and guidance provided by the Government, Department of Health, and the local NHS Trust. All of our staff follow the infection prevention and control measure we have put in place as well as encourage everyone in our home to keep their vaccinations updated. If cases do occur within our home, we have an effective system for recording cases and taking appropriate action to keep them as contained as possible.

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Nurses and residents at Hazelwell Care Home

Staying Connected

At Hazelwell Care Home we are dedicated to making sure that our residents with our home stay in touch regularly with their family and friends. We support and encourage everyone in being able to leave our care home for day trips and overnight stays. To make this happen safely, we make sure we carry out risk assessments which include the use of respiratory screening questions on their return. At present, there is no requirement for testing and isolation for residents who temporarily leave the home but to ensure everyone’s safety we do encourage residents to be vaccinated for day trips and overnight stays.

If isolation within the home is required, we are able to provide our residents with devices to speak to their loved ones via video calls. We know staying connected will help with their mental well-being and do help they’re physical we encourage them to join in the activities that our coordinators put on daily.

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COVID-19 FAQs

Whilst being vaccinated is no longer mandatory we strongly recommend that all residents, their visitors, and team members at The Hazelwell Care Home are fully COVID-19 vaccinated, including future boosters, unless medically exempt. To reduce the risk of infection to others we will continue to encourage our team members to have all their vaccinations.

When transferring from the community or another care home a person does not need to isolate if the circumstances at the care home / interim care facility from which the person has transferred are known.

If the resident is symptomatic or has been in close contact with someone who has COVID-19, then they should isolate and perform two LFT tests on day (0), and again on day (2). Isolation can end following two negative tests.

If the resident tests positive in the home, they must be isolated for 5 days. The resident can then return to their normal activities if they feel well and do not have a high temperature (without the use of medication paracetamol).

Residents who test positive should avoid contact with other people who are eligible for COVID-19 treatments for 10 days after a positive test. Residents unable to take the test should isolate for 5 days.

During an outbreak, there may be risk assessments carried out to include but not limited to the control of visiting arrangements, admissions to the home, and the use of communal areas for a period of time. We work closely with local and national agencies in accordance with local agreements and guidance. For more information please contact our Home Manager directly.

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Contact Us

Hazelwell Care Home
Oldfield Road
Heswall
CH60 6SG

0151 342 9654 info@thehazelwell.com Book a Tour Download a Brochure