Exceptional Care at Hazelwell Care Home in Merseyside

Exceptional Care Tailored to You

Moving into a care home requires a lot of consideration, and it’s not always an easy process for many residents and their loved ones. That’s why we want to assure anyone who chooses The Hazelwell as their home, that we are here to support and guide you through every step of your journey.

At the Hazelwell Care Home, we adopt a person-centred approach and we are proud to have a team that consists of our own regular staff, so residents can rest assured that they are receiving consistent and exceptional levels of person-centred care. Whether your stay with us requires Residential Care, Nursing Care, Dementia Care, or you wish to use our Respite Care services, you can expect around-the-clock care and support from a committed and professional team in Merseyside. As well as medical care, our wellbeing coordinators pay great attention to the overall wellbeing of our residents, valuing their opinions and suggestions, and supporting their hobbies and interests.

We want The Hazelwell to be more than just a care facility, we want it to be a place that our residents feel proud to call their home. Whether it’s the all-inclusive care we provide or the activities we organise, we want to ensure our resident’s independence and dignity and assure them that no matter what, we’ll be there for them when they need us.

Nursing Care

When you’re a resident at The Hazelwell Care Home, you will have access to all-inclusive nursing care 24 hours a day, 7 days a week. No matter how much or little support you need in your day-to-day life, our wellbeing coordinators are on hand to offer you the exact amount of help you need, day or night. Our nursing staff are highly-trained and specialise in caring for those with physical limitations and higher dependency needs, as well as those who require palliative care.

We adopt a Key Nursing approach whereby each resident is assigned their very own nurse who will become a friendly and familiar face to you and will help you and your loved ones with any questions or concerns you have. In circumstances where your key nurse isn’t available, another member of our professional team will be more than delighted to care for your needs.

Residential Care

Residential care is a perfect option for those who are largely capable of living independently but would prefer to have the help and assistance of our team every now and then. It is also a great solution for those who wish to reap the social benefits of group living, as elements such as dining and activities can be taken with other residents.

The Hazelwell offers a real home away from home environment, offering residents the perfect mix of relaxation and comfort, as well as opportunities to continue doing the activities and daily tasks they love. Our approach to residential care, as well as our other care types, is fully holistic; meaning we tend to our resident’s physical, mental and emotional need too.

Dementia Care

Our teams at The Hazelwell Care Home are specially trained to provide residential dementia care. Our wellbeing coordinators have worked hard to ensure our home is a safe and comforting environment, and so that our residents living with low to moderate dementia can continue to live life the way they want to without any stresses. Our employees receive ongoing dementia training so that no matter what, you can rest assured you’re receiving the best and most up-to-date care for you.

To combat the frustrations that are often associated with dementia, we have made sure that our home remains equipped with specialist equipment and that activities are thoughtfully planned. We go to great lengths to get a thorough understanding of our residents by communicating with them and their loved ones in order to create a true representation of their lives – helping us to ensure their continued happiness and safety.

Respite Care

We understand that some residents may only need support for short periods of time and we are pleased to be able to support these residents with our Respite Care service. This type of care is ideal for people who may be in recovery from a stint in hospital as a result of injury or illness. They are also helpful for carers who may need to take some time for themselves every now and then. To allow residents the time to fully recover and become familiar with their surroundings, we have a minimum length of stay of 3 weeks.

It’s understandable to be concerned about change, even if it is for a short time. We want to assure both potential residents and carers that when staying with us at The Hazelwell Care Home, you will be welcomed into a peaceful, relaxing home, where your health, spiritual and wellbeing needs will all be met. No matter how long your stay with us, you’ll become a part of The Hazelwell Care Home family as soon as you step through our doors.

Palliative Care

Here at our care home on the Wirral, we take great pride in offering a palliative care service. Our team of committed care professionals collaborate with a multidisciplinary team to properly meet the needs of our residents undergoing palliative care.

We pay attention to the wants and needs of our residents and go above and beyond to make them feel valued, respected, and comfortable. We aim for the highest standards in everything we do, and we’re here to sympathetically and positively support our residents and their loved ones.